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Steve Cairney
Workflow email on change owner
Hi I am trying to find a solution to my following post
I have created a workflow that should be sending an email when the lead owner changes from the Queue to the actual user.
Created and everytime edited
AND(ISCHANGED(OwnerId), NOT(BEGINS(OwnerId, "00G")), BEGINS(PRIORVALUE(OwnerId), "00G"))
The Workflow Action I has assigned to test this is to assign me a task with notification but I receive none, so it seems like the workflow isn't working
Can anyone help?
Hi try this.
In the Administration Setup > Email Administration > Deliverability > Access level should be 'All Email'
i think this is the problem, email Access level should be 'All Email'
All Answers
http://login.salesforce.com/help/doc/en/customize_functions_i_z.htm#LEFT
Hi try this.
In the Administration Setup > Email Administration > Deliverability > Access level should be 'All Email'
i think this is the problem, email Access level should be 'All Email'