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b.gonzalez
A Validation Rule for "Call Results" field (standard text field)
I am trying to create a validation rule for "Call Results' field on the task page layout.
How do I write the validation rule to include all listed below? Here is the formula I have so far:
OR (
(NOT(REGEX("Not Left Voicemail", CallDisposition ))),
(NOT(REGEX("Left Voicemail", CallDisposition )))
)
The acceptable entries for the text field are:
- Busy
- Left Voicemail
- Left Live Message
- Wrong Number
- No Answer
- Contact
- Correct Contact
- Set Callback
- Transfer
Thanks.
Hi b.gonzalez,
You can create a validation rule like this:
Or this:
Please be nformed that validation rule criteria are case sensitive. Also this will make the field required. If you don't want it to be required then use this:
All Answers
Hi b.gonzalez,
You can create a validation rule like this:
Or this:
Please be nformed that validation rule criteria are case sensitive. Also this will make the field required. If you don't want it to be required then use this:
Thank you!
Glad that I could help you. Please mark the answer as solution and and give Kudos.