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thomasarnold81 Orphaned Cases and AccountID Apex Trigger Issue from a Newbie
Hi Guys,
I am looking for some help in regards to a trigger I am writing on the case object.
The case is currently orphaned as it has no account ID inserted with it. However, on the case I do have the name of the account in a text field wriiten exactly as it is shown on the account page. Why I have this data structured like this is a long dull story and I know there were probably better ways to do this when setting up my process but I am new at this.
Here's what I want to - I want a trigger to look at the text field with the account name, search for the AccountID and link the case to the correct account so it's not orphaned any more.
My code is below - where am I going wrong?
trigger CaseAccountUpdater2 on Case (before insert, before update) {
for(Case cas : Trigger.New){
if(cas.AccountId != null) {
cas.Account = [Select ID
From Account
Where Name = :Cas.Council_Name_Text__c
Limit 1];
}
}
}
Thanks for replying!
Turns out there's a bit more to it than that. I got this code to work.......
trigger AccountIDUpdater4 on Case (before insert, before update) {
//Change the order owner before saving to the data base
//Create a set of Names to get Ids for
Set<string> accountnames = new Set<string>();
//Create of Map of Names and their respective Ids
Map<string,id> accountids = new Map<string,id>();
//Add Council_Names_Text__c to the Set
for(Case cas : trigger.new){
if(accountnames.contains(cas.Council_Name_Text__c)){
}
else{
accountnames.add(cas.Council_Name_Text__c);
}
}
system.debug('*****accountnames*****'+accountnames);
//Get the Ids for respective Council_Name_Text__c
for(Account u : [SELECT Id,Name FROM Account Where Name IN :accountnames]){
accountids.put(u.Name,u.Id);
}
system.debug('*****accounts and their ids*****'+accountids);
//Set proper account if not already set
for(Case cas : trigger.new){
system.debug('*****ownerID*****'+cas.AccountId);
system.debug('*****Sales Rep ID*****'+accountids.get(cas.Council_Name_Text__C));
if(cas.AccountId!=accountids.get(cas.Council_Name_Text__C))
cas.AccountId = accountids.get(cas.Council_Name_Text__C);
}
}
All Answers
Hey,
you're checking if the case got a lookup to an Account
[if(cas.AccountId != null) { ]
As you want to set that lookup this makes no sence.
Try to check if the Case-Account lookup is NULL and if the Council_Name_Text__c is NOT NULL.
Stefan
Thanks for replying!
Turns out there's a bit more to it than that. I got this code to work.......
trigger AccountIDUpdater4 on Case (before insert, before update) {
//Change the order owner before saving to the data base
//Create a set of Names to get Ids for
Set<string> accountnames = new Set<string>();
//Create of Map of Names and their respective Ids
Map<string,id> accountids = new Map<string,id>();
//Add Council_Names_Text__c to the Set
for(Case cas : trigger.new){
if(accountnames.contains(cas.Council_Name_Text__c)){
}
else{
accountnames.add(cas.Council_Name_Text__c);
}
}
system.debug('*****accountnames*****'+accountnames);
//Get the Ids for respective Council_Name_Text__c
for(Account u : [SELECT Id,Name FROM Account Where Name IN :accountnames]){
accountids.put(u.Name,u.Id);
}
system.debug('*****accounts and their ids*****'+accountids);
//Set proper account if not already set
for(Case cas : trigger.new){
system.debug('*****ownerID*****'+cas.AccountId);
system.debug('*****Sales Rep ID*****'+accountids.get(cas.Council_Name_Text__C));
if(cas.AccountId!=accountids.get(cas.Council_Name_Text__C))
cas.AccountId = accountids.get(cas.Council_Name_Text__C);
}
}