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rvkrvk 

case attachments

Is there away to attach  Files which are attached to inbound emails  to the case record using Email to case process.Can any one help me out.

sravusravu

When you enable email to case, the attachments attached to the email will be added to in the Notes and Attachments related list. Any image inserted in th email is also added as an attache ment to the case.

 

In the case page layout add notes and attachments related list.

 

Hope this helps you........