When you enable email to case, the attachments attached to the email will be added to in the Notes and Attachments related list. Any image inserted in th email is also added as an attache ment to the case.
In the case page layout add notes and attachments related list.
When you enable email to case, the attachments attached to the email will be added to in the Notes and Attachments related list. Any image inserted in th email is also added as an attache ment to the case.
In the case page layout add notes and attachments related list.
Hope this helps you........