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samarsamar 

Restric user to add more then one Solution to a case

Hello guys,

I am facing a challenge while implementing the following scenario.

I want to restrict user to add more than one solution to a case.

My problem is that we can't write any trigger or validation rule in CaseSolution standard object. Is there any way we can restrict user to do this any how?

 

Thanks,

Samarjit

BA_AdminBA_Admin

Since we cannot write triggers on casesolution object you need to write the VF page so that you can override it and by using controller you can restrict the user to add the solution to case incase if solution already exists

samarsamar

Hi Venu,

Thank a lot for your valuable input.

If we use VF page, we ll lose all the functionality  of the standard solution search page. More over, how ll we override the solution search in solution related list of case? Is there any way we can override the standard search functionality of solution?