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Dea73 insert case comment of related case
i'm trying to insert case comments into related cases when the parent case inserts a new case comment and the public checkbox is checked.
For some reason only 1 related case gets a new case comment inserted eventhough there are 2.
Can someone help me PLEASE!!!! Thanks in advance!!!
trigger updateComment on CaseComment (after insert, after update)
{
Set<Id> parentCase=new Set<Id>();
Case> mapCase=new Map<Id,Case>(); Case> lstCase=[Select Id,ParentId From Case Where ParentId in :parentCase];
Map<Id,
for(CaseComment t: Trigger.new)
{
parentCase.add(t.ParentId);
}
List<
for(case c :lstCase)
{
mapCase.put(c.ParentId,c);
}
for(CaseComment t: Trigger.new)
{
CaseComment[] addCom = new CaseComment[0];
for(Case target : mapCase.values()){
if(mapCase.containsKey(t.ParentId) && t.isPublished == TRUE)
new CaseComment(CommentBody=t.CommentBody, ParentId=mapCase.get(t.ParentId).id, isPublished=TRUE));
}
insert addCom;
}
}
}
}
After tinkering almost all night i found a solution that worked.
trigger updateComment on CaseComment (after insert, after update)
{
Map<Id,CaseComment> cMap = new Map<Id,CaseComment>();
for (CaseComment t: Trigger.new){
cMap.put(t.ParentId,t);
}
Set<Id> idSet = cMap.keySet();
List<Case> allCases = [select Id,ParentId from Case where ParentId in :idSet];
List<CaseComment> childCom = new List<CaseComment>();
for(integer i=0;i<allCases.size();i++){
CaseComment newCom = new CaseComment();
newCom.CommentBody = cMap.get(allCases[i].ParentId).CommentBody;
newCom.IsPublished = TRUE;
newCom.ParentId = allCases[i].id;
childCom.add(newcom);
}
if(!childCom.isEmpty()){
insert childCom;
}