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ForceBala SINGLE_EMAIL_LIMIT_EXCEEDED
Hi,
We are facing problem while sending mail using SingleEmailMessage .we have to send more than 1000 mails per day but soon after receiving mails in the range of 1200-1300 we are getting an Exception, "SINGLE_EMAIL_LIMIT_EXCEEDED". But as per Salesforce Limits the number of emails that can be sent is calculated by multiplying the number of user licenses by 1,000. We have two salesforce licences(Salesforce and salesforce platform) and also tried setting " from address" through Organisation Wide addresses but nothing seems to work. Any suggestions ??
According to the help, you get 1000 emails per standard Salesforce license, so I wouldn't expect your Salesforce platform license to get an allowance.
This area isn't particularly well documented, but it appears that email sent via Apex counts towards the mass email limit, which is a maximum of 1000 emails to external addresses per 24 hour period.
Thanks for ur suggestion.... :smileyhappy:
Is there any possibility to send email via some other source and not through apex? So that this limitation can be overcome?
You'll need to integrate with a third party to be able to do that. There are plenty on the app exchange, but I'd imagine they are paid either by the app or email. Otherwise its integrating with a mail server yourself.