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AhmedPotAhmedPot 

Want to import word documents with related articles

Hi,

 

Need some help on importing word documents related to an article. I was reading Salesforce help for the same. They have mentioned that we can create custom file field which can be used to upload and attach file to an article. But I'm not able to see an option to create field with data type as file. Has any one worked on importing word docs with an article or suggest some way out?

 

Thanks,

Ahmed

francoisLfrancoisL

What type of org are you using? Is it a developer or EE or UE?