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Trigger on Task when a call is placed from a Lead
I have created a trigger for a new task is created. It checks the status to verify it is completed and it's status is either Call or Email:
Everything was working fine until I realized that the Subject field of 'Log a Call' can be typed in even though it has a selection offered as a combo box. And anything they type becomes the subject of the task created.
When 'Send an Email' is chosen, the subject line is a blank field as one might expect, however when it is saved it places 'Email:' at the beginning of the string.
What I would like to do is have the 'Log a call' action place 'Call:' in front of whatever is typed in the subject combo. But I'm not sure where to start.
Am I making sense? :) Is this possible?
I would appreciate any suggestions you may have.
Thank you,
Ramon