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Salesforce for Social Media app

Just installed v4 of this app into my Sandbox but I'm receiving the following email almost hourly. Any ideas on how to resolve this one:


Force.com Sandbox: Developer script exception from Liquidity Services : 'Liquidity Help (a0dZ00000004CR7IAM)' : java.sql.SQLException: ORA-20276:  ORA-06512: at "DOPEY.TRANSACTION", line 7 ORA-06512: at "DOPEY.CAPICURSOR", line 321 ORA-06512: at line 


Apex script unhandled exception by user/organization: 005G0000001jM8n/00DZ00000004d3v

Source organization: 00DA0000000ZV16 (null)

Scheduled job 'Liquidity Help (a0dZ00000004CR7IAM)' threw unhandled exception.


This is a known issue.  We apologize for the inconvenience and are working towards resolution. 


It should be resolved for you shortly.