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balajim About overriding the contact lookup on case
Hi,
While creating a new case, you can click the Lookup button to see the contacts already on the account. If you click “New” you have the option of creating a new contact. The problem is that when this new contact is created it is not assigned to an account. Can we create a field on this page so we can assign the user to an account upon creation?
Can you help me.
Thanks & Regards
Balaji M
Its not possible using any out-of-box methods.