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vijaymindvijaymind 

Delete Case Notes And Attachment Problem

Hi All , 

please help me out.

I want to delete the case notes & attachment and I am a user with Read , Create , Edit , Delete  permission.

Once I try to delete attchment raise error Insufficient prevelages.

 

Once I did it Modify All Data Permission then only I am able to delete the case attachment. But I dont want to give Modify All data permission.

 

How can be do that , is there any other way to handle this .

 

 

ajmerakavitaajmerakavita

Hi

 

What are OWD settings for Case ?

For deleting an attachment , you must have  edit permission on record(not just object).

Are you able to edit the record ?

 

vijaymindvijaymind

Hi ,

Thanks for reply ,

OWD is Private , I had set the access permission from Profile Read,Create,Edit,Delete , but delete button is visible to user but when he click on delete then insufficient privelages.

How can we set record lavel permission as delete . its manual sharig which is only read only or read write.

 

I am able to edit the record but not delete the record because I am not the record owner. If I would the record owner only then I would be able to delete the Case Record & Attachment as well.

 

 

Vinayak GaneshVinayak Ganesh

Hi Vijay,


Did we get a solution for this issue