+ Start a Discussion
GespitzGespitz 

Create a case trigger

Hi everybody,

 

I need some help with this. I need to developed a trigger that would create a case when a custom object status changes, and give this case the contact and the custom object ID to related them. Any help on this?

 

Regards,

 

German

Navatar_DbSupNavatar_DbSup

Hi,

Firstly you have to create the relationship between case and your custom object. Create a lookup Field in case object with your custom object.

Use below code snippets as reference

trigger createcase on Broker__c (after update)
{
if(trigger.new[0].status!=trigger.old[0].status)
{
case c=new case(ContactId=trigger.new[0].contact,subject='new Case',Broker__c=trigger.new[0].id,Status='new',Origin='Phone');
insert c;
}

}

 

 

Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.