I am trying to create a workflow rule with 3 objects.for example I have 3 objects,they are Customer,CustomerInfo,SurveyResponse.Customer is a parent,In Customer object I have 3 fields,are AccountNumber,Description and MRR,and in CustomerInfo I have 2 fields(Description and MRRMonthly),and I have 1 field(NPSScore) in SurveyResponse...Now I am trying to give a workflow rule for email alert when the condition is satisfied. condition is
condition:we should not have a relationship b/w CustomerInfo and SurveyResponse
create a master object.. then create a child1 object and create a master detail relationship type with master object... and the same for child2 also
I am trying to create a workflow rule with 3 objects.for example I have 3 objects,they are Customer,CustomerInfo,SurveyResponse.Customer is a parent,In Customer object I have 3 fields,are AccountNumber,Description and MRR,and in CustomerInfo I have 2 fields(Description and MRRMonthly),and I have 1 field(NPSScore) in SurveyResponse...Now I am trying to give a workflow rule for email alert when the condition is satisfied. condition is
condition:we should not have a relationship b/w CustomerInfo and SurveyResponse
IF(SurveyResponse__c.NPSScore__c<=5&&CustomerInfo__c.MRRMonthly__c<=1000)
with API version 23.0 u can't create a cross-object workflow... salesforce is providing this feature in this release i.e. spring 12
How to work with sping 12,can you help me.
Spring 12' release dates
January 20, 2012 is customer Sandbox Spring 12 Release
Feb 03, 2012 will be Spring 12 general Release...