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Josephto
Count Number of Cases on the Account
I need to create an APEX Trigger that will sum all Cases (Opened in the Last 7 Days) to a field on the Account Level. But, I am APEX defficient... ANy suggestions or ideas?
Problem is your target is a moving target, and Apex code only runs when a record is edited. Therefore, without a Scheduled class that calls a Batch Class, you'll probably not get the desired results. I would recommend you just create a custom link to a report to query this data.
Thank you for the feedback but, if I create a custom report, it will include all Accoutns that only have (1) associated case opened within the last 7 days. I am hoping to FILTER OUT all Accounts that only have one case opened within the last 7 days. Would that be possible with your suggestion?