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di_zoudi_zou 

How do I embed videos in my Knowledge Articles?

I want to embed videos in my knowledge articles, and I have been trying to follow the steps from these two posts:

http://boards.developerforce.com/t5/General-Development/Embedded-Video-in-New-Knowledge-Base/td-p/191514

http://success.salesforce.com/ideaView?id=087300000006n6v

 

Under Setup->Customize->Knowledge->Article Types, I have an article type of "Video Tutorial" with the title test_video_tutorial. I have a custom field called "Tutorial" with an API name of "Tutorial__c". 

 

In Article Management, I created a new article of type "Video Tutorial" and the Tutorial field I have this:

<div class="youtube">http://www.youtube.com/v/TDArzCNu178?</div>


 

In Setup->Develop->Pages, I created a new Visualforce Page called VideoTutorialPage like this:

<apex:page standardController="Video_Tutorials__kav" showHeader="true">
    <apex:outputPanel >
        <apex:outputField value="{!Video_Tutorials__kav.Title}"/>
        <apex:outputText escape="false" value="{!Video_Tutorials__kav.Tutorial__c}"/>
    </apex:outputPanel>
</apex:page>

However, when I click on the article "test_video_tutorial" in my Articles, the video doesn't get embedded. I just see the html code for it. Is there something I have to do to tell Salesforce that when I click on a Video Tutorial article, that it should use the Visualforce Page I created? What is it that I have to do to get the video to show up?

Mediaframes360Mediaframes360

Please see our new app at the AppExchange:

 

Video, images and audio integration for Salesforce -

 

http://appexchange.salesforce.com/listingDetail?listingId=a0N30000008abcBEAQ

 

 

Coming soon - Streaming videos embedded in articles!!

 

etienne.giraudyetienne.giraudy

Hi, if you have a sandsbox that have aleready been upgraded to summer'12 or if you can wait a couple of weeks, you'll see that video will be support directly from within the rich text editor.

Check the release notes 

Mediaframes360Mediaframes360
Thanks, Our solution different in several levels: -The uploading and Management of the content is inside Salesforce. -You just click on the preview of the content in the bottom of the article and view immediately the media. - The media is personal – not public. - You can manage a full folder of media (videos, images, audio) connected to any article