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java.net.sockettimeoutexception read timed out errors
Within the last several days, our cloud has run into a bunch of timeout exceptions when it comes to data processing, exporting SalesForce report data and pulling out information through Apex data loader. This specifically happens usually when we're trying to run or pull out a larger volume of records in the hundreds of thousands or millions. Prior to last week, we had not had such issues with processing or gathering data. The reports tend to lock up during the process executed. Is there anyone that can point to what may be the cause of such timeoutexception errors as of late?
The full exception error that we've been seeing involving Apex data pulls reads:
java.net.sockettimeoutexception: Read Timed Out
Thanks!
Has the data increased in volume in the last couple of days? These types of issues are best diagnosed by Salesforce.com support since they can (if required) dig deeper to do root cause analysis.
- Anup
It has and that is part of the problem, but we've also had similar type updates and processes in past months without a hitch. I'm thinking now that it may have to do with our local Internet connection here. We've been trying to feed it in smaller batches and repeated attempts to get by it as well as move our process to a local station that has a better connection. If anyone has any other tactics they know of, I'll be sure to take them into consideration to get through it.