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sai.sfsai.sf 

Account Teams/Public Group/Roles in salesforce

Hi All,

 

what is the difference between account team,public group and roles in salesforce.

 

Thanks

Best Answer chosen by Admin (Salesforce Developers) 
Laxman RaoLaxman Rao

An account team is a team of users that work together on an account. For example, your account team may include an executive sponsor, dedicated support representative, and project manager.

 

Where as public group is a group of users for example Suppose you need to Share some of the information in your organization among some users, in this we can define Group ,then we can share information or we assign some work to group.Here this is Group effort(eg sharing records, list views, folders)

 

Roles are one of the ways you can control access to records in your organization.

For additional info u can see this https://na2.salesforce.com/help/doc/en/admin_roles.htm