+ Start a Discussion
rk_1978rk_1978 

Owner of the Case should not be the Approver

Hi,

 

 I have a scenario where a Case owner who is part of the Approval Queue is able to approve the Case.

 I want to prevent that from Happening and i am having tough time to Validate that.

 

 It seems we cannot call Validation rule while someone is approving a record. So that is ruled out.

 

 I started coding trigger for Case, where i try to capture the event of someone approving the Case but not able

 to get any pointers how to proceed.

 

 Please help.

 

Thanks,

RK

rk_1978rk_1978

Any help?