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VirijaVirija 

Salesforce to Outlook sync

Hi,

 

In Tasks, i have a standard pick list field called "Type". The pick list values are Sales call, client visit, Email, Other. Other is the default value and E-mail is the send e-mail default value. Some of our users are syncing client calls into salesforce from outlook but the type is defaulting to Other in salesforce. Is there a way, that the users can appropriately choose the type of the task when syncing it from outlook to salesforce?

 

 

Thank You in advance for the help.