+ Start a Discussion
RocketRocket 

Admin and login link issue

Hi,

 

I am the admin of the system .Whenever I want to make changes to anything related to particular user in the system I goto setup,Manage users and Users and then click on the login link beside the user name and then I can make changes for that user as I am logged in as that user.Now, I have one user for whom I do not see that login link so how do I make changes to that user.How do I login as that user.Any help will be appreciated.

 

Eli Flores, SFDC DevEli Flores, SFDC Dev

You have to get that user to grant login access. (Setup -> My Personal Information -> Grant Login Access or My Settings - > Personal -> Grant Login Access).

 

Alternately, you can contact SFDC support and ask them to Grant Login Access for all users.