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CharanKumarRajuCharanKumarRaju 

Error: Portal Account Owner Has No Role

Hi,

 

I am facing the below error. Can anyone help me out from this.

 

Portal Account Owner Has No Role An account owner must be associated with a role to enable portal users or transfer portal users to his or her account. 

 

 

Thanks,

Charan

 

 

 

Megan Callaghan 1Megan Callaghan 1
This issue, for me, was tied to the Account Owner. It occurred when the Account Owner was an inactive user. Once I changed the account owner to an active user, I was able to successfully enable to the Contact record as a community user. (FWIW we have related contacts and accounts enabled.) Good Luck!