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Bhaskar ChowdaryBhaskar Chowdary 

case assignment rules

how to write case assignment rules to assign to queue

 

Sonam_SFDCSonam_SFDC

Hey Bhaskar,

 

Follow the steps in this articles below:

http://ap1.salesforce.com/help/doc/en/creating_assignment_rules.htm

 

Should be helpful, let me know if you are looking for something specific with queues..