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Dev2IndiaDev2India 

Live Agent customization

Hi Experts ,

 

I would like to know som way to customizations in chat functionality in below manners :

 

1) How I can give an option to clients to email the chat transcript to them. rather than saving the file. Please share the way / code I can accomodate by putting a button on chat window for clients.

 

2) How can we customize the messages like " agent is typing" to something else

 

Help will be much appreciated

 

// @

 

 

Thanks alot

Raj

Dev2IndiaDev2India

Hi experts,

 

PLease let me know any possible ways for this

 

 

Thanks