function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
riwilkesriwilkes 

Outlook Edition v3 not installing correctly for Windows Vista and Outlook 2007

I have a user who is using Windows Vista Business Edition and Office 2007 and we have tried to install the newest outlook edition but no Salesforce Icon / Menus are present in Outlook.  The Office Edition has installed successfully.
 
I have tried reinstalling to a difference folder rather than excepting the default.
 
I have check to see if the Add-In is disabled and it is not.
 
I personnally have the same setup and the outlook edition has installed successfully for me.
 
Any ideas?
 
 
iJeniJen
I am also having this issue.  Would love to know of a solution!
MikeWLAMikeWLA
same issues here - any help??
adam5adam5

I had the same problem initially.  It is because third party add-ins sometimes have issues registering themselves in the registry.

All you have to do is uninstall then re-install as administrator.  To do so, find the setup file in Windows Explorer.  Right click on the file and select Run as Administrator.  Worked first go after that.