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tvance007
Lotus Notes hangs with Notes Splash screen after installing Salesforce Notes Edition 3.2
Anyone have a problems with Lotus Notes 7.0 hanging after installing the Salesforce Lotus Edition 3.2 software?
Thanks for the suggestion. We have waited until the splash screen disappears and this takes several minutes and then nothing happens. The nlnotes.exe process is still running on the computer. We have another computer that it works fine on.
I have asked the user to send the log file to me as I am doing this troubleshooting remotely and will post when he has a chance to try it again.
Thanks,
He is in a remote office and can access salesforce site with no problems. He does have another application that sync's his palm pilot that we think might be an issue. We added the Addinmenu= value that was missing after the install, which makes me wonder if the install is completing successfully.
There is an error code 1500 another installation is in progress when he tries and removes the software. I believe after a reboot he is able to remove it...
Thanks,