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PJR
Offline Edition quits when emptying briefcase
Windows Vista
IE 7
The offline edition 2.0 is failing when when I hit the Empty Briefcase button. Everything else works fine. It syncs perfectly, etc.
Error message is:
Please restart Force.com Connect for Offline using your Desktop shortcut. Alternative, select Start | All Programs | Salesforce.com | Offline Edition 2.0
I have called support and they were very patient, but the issue is unresolve. They have escalated it to tier 2 support, but I figured I'm not the first to encounter this problem.
In case it's related, I'll add that the Office Edition is also not working because the DLL are not registering correctly. Security issue?
Thanks,
Peter
Hi,
Even i am also facing the same problem. as soon as i log in into offline edition, the browser open up and gives me the same error message.
Although i faced this problem in IE 9 but not in IE8 (Compatibility view enabled).
1)Right click on the shortcut icon 'Offline Edition 2.0'.
2)Go to the 'Compatibility' tab and check 'Run As Administrator'
3)Click Apply and try to reopen the program.
4)Click 'Allow blocked content' if IE asks for.