function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
DivyaDivya 

Outlook 2007 & SF connect for Outlook 3.2

I was experiencing Outlook crashes and had to uninstall the plugin 2.0. But, now I have tried to install the 3.2 connect for outlook and I go through the installer just fine but nothing happens when I restart Outlook. I no longer see the Salesforce toolbar and have no access to the Add Email and other buttons. I have tried un-installing and re-installing the plugin but have had no successs. I am running Outlook '07 on Windows XP. Any suggestions?

Thanks!
Divya
ITGirl2005ITGirl2005
Check that Outlook didn't disable the plugin: Go to Help > Disabled Items and remove it from the list. YOu may have to close and reopen Outlook to get the ribbon and buttons to reappear.