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Kathryn Can we limit what appears in the Relate To page on the connector version 3.2.1.10
We've noticed a real slow-down in the Add Email functionality since we changed to this latest version of the Outlook Connector.
Ideally I'd like to limit down what appears in the Related To page as this is very confusing for people. It's adding all sorts of custom tabs which we will never want emails relating to. As an Administrator I'd either like to be able to have a company policy that I can set or at least allow my users to select which tabs they want to see, e.g. Sales will never add anything to Cases, Support will never add anything to Leads, and no-one will add anything to Test Cases.
Would be grateful of any ideas that anyone has, as at the moment I'm keeping most users on the older version as it's much quicker.
many thanks,
Kathryn