function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
DSLDSL 

Outlook 2007 still crashes

Is it ever going to be possible to use outlook 2007 with the outlook plugin? The latest version still causes a crash whenever we send an email and save it to sfdc. It has to do with UAC on win7. If we set outlook to run with admin privs (VERY bad idea), then things work fine. If outlook runs normally, we get the crash.

 

When we click the sfdc button send and save to salesforce, it does its sync, then the pop-up comes back and says email sent. Once you click OK, you get an appcrash, pasted below.

 

Can anyone ever find an answer for this one? It's been there for years with vista and now win7.

 

Thanks!

 

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    OUTLOOK.EXE
  Application Version:    12.0.6514.5000
  Application Timestamp:    4a89dc70
  Fault Module Name:    StackHash_7d3b
  Fault Module Version:    6.1.7600.16385
  Fault Module Timestamp:    4a5bdadb
  Exception Code:    c0000374
  Exception Offset:    000c283b
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1033
  Additional Information 1:    7d3b
  Additional Information 2:    7d3bbdc7f6105f3a8c115ea3c6f29217
  Additional Information 3:    daeb
  Additional Information 4:    daebd98b06141275b6b7a6b75c82e859

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt