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agum34 Email Approval Comments truncating to 70 characters (word wrap, auto wrap?)
When a user replies to an email approval with comments they are being truncated to 70 characters. This occurs with Lotus Notes 8.0.2 and Outlook 2007. When using a Blackberry device (Lotus Server) the comments are not truncated and more than 70 characters appear in the Approval History with the approvers comments. After working with Salesforce support it appears the email being sent does have a carriage return/line feed at 70 characters when reaching Salesforce. I've found some google hits on word wrap or auto wrap when sending a plain text email but no answers as to how to disable it. Also tried html vs plain text and html seems to not work, I get an email back stating the word used to approve cannot be understood. Any help on this would be greatly appreciated!