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cyrilvercyrilver 

Mass mail merge

I would like to make a mass mail merge into a word document.

The source of my mass mail is a campaign members list.

Is there any functionnality in Salesforce to do that ?

Thanks.

 

Regards,

Cyril Verhaest

cloudsuccesscloudsuccess

Mass mail merge functionality is somewhat lacking in salesforce - unless anything has changed recently the documented process is to download the data you need (name, address etc..) using export functionality or the data loader (or from a report) then use that as the data source in MS Word. Good luck!