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billd91billd91 

Salesforce Outlook Edition 3 uninstall problems

We've removed the Outlook plug in for Salesforce from a user's machine, but he keeps getting a message box that need to click about ten times to remove it when Outlook is initially launched.  The message is

 

Salesforce Outlook Edition 3

 

Error 1325. Favorites is not a valid short filename

 

Anyone have any tips?

Ispita_NavatarIspita_Navatar

Hi,

You can do the following steps in your outlook

 

Click on (in your outlook menu) Tool->Trust center->Add-ins  then in add-in pane select “Salesforce for outlook” and click on GO (with COM Add-ins option in dropdown) button then deselect “Salesforce for outlook”  checkbox in COM Add-Ins popup and then click on OK button.


Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.