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jaw999jaw999 

Some People (Contacts or Leads) just don't show up in Side panel

It's that simple. Contacts users have access to, created, and have matching email addresses to the message in their Outlook don't show in their Outlook. Other people from the same account do.

WTF

Any ideas?

GulatiGulati

Hi there,

 

It could be becuase there is a limitation that Salesforce for oulook only sync 5000 records. if you are having database more than that you probably can face this problem.