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Superfell
Maildrop v1.3
I just posted an update to Maildrop, it has a couple of bug fixes along with some new features.
This I think was pretty much everything that people commented one, other than a couple of Mail specific issues, which i'll be looking into next.
I also got around to putting together a single page that details all the Saleforce.com/OSX tools I've built, see http://www.pocketsoap.com/osx/
- Can now create leads in addition to contacts from the add email page, the add lead/contact buttons are now much more obvious.
- The Add Email dialog is reset between emails, it no longer defaults to the last email's selections.
- Malformed search error with email addresses containing dashes is fixed.
- New menu item to reinstall the scripts (under help), and error reporting when the script install fails.
- New application icon and updated help.
This I think was pretty much everything that people commented one, other than a couple of Mail specific issues, which i'll be looking into next.
I also got around to putting together a single page that details all the Saleforce.com/OSX tools I've built, see http://www.pocketsoap.com/osx/
Really appreciate the work you have put into this application.
A few suggestions:
- It would be nice to have the Add and Related in one split screen. For example, I want to add an email and also relate it to an opportunity. Right now, I have to activate it from Mail (ALT + S) and it brings up Maildrop which looks for the email address. I can select that one, but now have to go to the other tab to look up the account/opp to relate it to. What would be nice is if it would be one split screen, with the email on top and the accounts/opps below (nice it it actually looked up the related ones automatically) so you can do both in one step.
- Not sure if it does this, but if there is only one result, it if could automatically select it, that would be great.
Tannic
- One of the things missing from Maildrop is the ability to tag outgoing messages to by put into SF. Is that something you could do with a button integrated into Mail.app?
Tannic
Quick question -- can you arrange it such that emails are carried over when you add a case to SF through MailDrop? I have this frustrating situation where I want to take an inbound email, create a case, then respond through SF -- but the email address itself is nowhere to be found (nor can I add it manually.) Any suggestions would be appreciated. Perhaps I"m doing something wrong....
BTW, I'm using the "team edition" -- don't know if that matters....
I do not have any standard fields called "Web Name" or "Web Email". I do have a standard field called "Contact Email", and I also have a field called "Contact Name". Both of these fields appear on my layout; neither is populated by Maildrop when I create a case.
I tried creating custom fields called "Web Name" and "Web Email"; this did not work either.
Many thanks for your guidance.