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Mike @ PartnersMike @ Partners 

SfCubed Question/Help

we just got macs for our management team and I'm trying to figure out a way to get entourage as my teams defalt mail/calander app. iCal and apples Mail are not very good in a production/sales aspect. I know that SfCubed syncs with iCal and that Entourage can sync with iCal was well, But each on must sync with a different folder (SfCubed to a salesforce calander in iCal and entourage to a Entourage folder in iCal). I realize you must know this already. My questions is... do you think this feature might be added soon, and if not is there a way i can help with this. Im good with applescript and web languages, and am currently learning cocoa with Xcode.

I have tried other options to sync iCal and entourage (e2Sync and Sync Entourage-iCal) but with no luck.
- 'Sync Entourage-iCal' has problems with understand which is the latest event from the different systems, because it works with out using apples iSync.
-'e2Sync' seems to work great at first but then there are time-zone issues. At least i think it is a time-zone issue. Events created in salesforce get synced to iCal with the correct time (When iCal pref 'Turn on time zone support' is turned off) but when synced to entourage the times get all messed up. And when the iCal pref 'Turn on time zone support' is turned on the time gets all messed up in iCal.

Any ideas on ether on these would be great. Thanks for your help.
Mike

Message Edited by Mike @ Partners on 09-05-2007 01:35 PM

SuperfellSuperfell
Hey Mike,

I've been working on improving the calendar support in SF3, as you say, the fact that both SF3 and entourage both sync to their own calendars is a problem. Once Dreamforce is out of the way, I'm hoping to be able to work on it more. Have you read the Sync Services documentation ?
Mike @ PartnersMike @ Partners
Thanks for the reply. I havent seen that document, thanks for the link.
I dont know if this is too much to ask, but my management team is asking me every other day if i have found a solution.
Is it posable to get the soure code to SF3. If not that is fine, but if i can, then i might be-able to change just a couple of things to get it working with entourage and set it up just for our company.

Let me know.
Thanks for all your help,
Mike
SuperfellSuperfell
Sorry, no plans to make the source available at this time.
BeaubienBeaubien
 


Message Edited by New User on 07-21-2008 06:49 PM
SuperfellSuperfell
You're in the right place. Can you post a few more details, what version of OSX do you have, are you using any other sync tools, which types have you setup to sync, what's the exact error message?

Thanks
Simon
AldoZAldoZ

Our Salesforce Certified Riva Integration Server is now fully compatible with Mac Entourage and Mac OS X native Mail, iCal and Address Book.

 

http://www.omni-ts.com/newsroom/entourage-crm-integration.html
http://www.omni-ts.com/newsroom/mac-crm-sync.html
http://www.omni-ts.com/crm-integration/salesforce.html

 

Because Riva provides transparent server-side synchronization directly between Salesforce and Exchange, there are no Outlook plug-in dependencies.  Riva provides full integration with all Exchange clients running on all desktop and mobile operating systems including Outlook, Outlook Web Access, Terminal Services, Mac Entourage, Mac OS X Mail, iCal, Address Book, BlackBerry, iPhone and ActiveSync mobile devices.

 

And if you have a limited number of Mac users to sync, you can access Riva Live in the Cloud:

http://www.omni-ts.com/crm-integration/riva-live.html


Best regards,
 

Aldo Zanoni
CEO, Managing Director
Omni Technology Solutions, Inc.
www.omni-ts.com