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laurasteiglaurasteig 

ERROR: "Can't make file of attachment id...."

i have been successfully using maildrop (2.4.1) for quite some time now with salesforce and entourage (11.4.0) on my mac (10.4.11).

 

Everything has worked fine up until about an hour ago when i am now unable to add any emails that have attachments and get the attached message.

 

Can you help?  I do not care, nor do i want the attachments added.  I have indicated in the maildrop preferences that i don't want the attachments added.  I have restarted my computer and done everything i can think of, but i'm not sure why this just started.

 

please let me know what i can/should be doing.

 

thanks in advance.

SuperfellSuperfell
What's in the console log ? (/Applicaitions/Utilities/Console)
laurasteiglaurasteig

i don't know what any of this means!!

-------------

 

Mac OS X Version 10.4.11 (Build 8S165)
2009-02-05 13:11:18 -0500
Feb  5 13:11:21 laura-steiglehners-powerbook-g4-12 /System/Library/Extensions/IOSerialFamily.kext/Contents/PlugIns/InternalModemSupport.kext/Contents/Resources/AppleModemOnHold.app/Contents/MacOS/AppleModemOnHold: MOHServiceAddedProc >>\n
Feb  5 13:11:31 laura-steiglehners-powerbook-g4-12 webdavd[265]: stream_transaction: CFStreamError: domain 12, error 7
Feb  5 13:11:31 laura-steiglehners-powerbook-g4-12 webdavd[265]: network_mount: OPTIONS failed; file: mount.tproj/webdav_network.c; line: 2736
Waiting for MirrorAgent to launch and respond to CFMessagePortCreateRemote().    [97]
Feb  5 13:11:52 laura-steiglehners-powerbook-g4-12 mDNSResponder: NOTE: Wide-Area Service Discovery disabled to avoid crashing defective DNS relay 192.168.15.1.
Maildrop Help
Maildrop Help
2009-02-05 13:28:33.284 iCal[348] iCalFix 0.6 (Build 67) -- installed
In HrOamApplicationGetCommandBars

laurasteiglaurasteig

just wondering if anyone had any further advice since the posting of the console logs?

thanks.

SuperfellSuperfell
Is the console log extract from the time of the error? are you using the maildrop button bar, or the scripts in the entourage scripts menu? do you happen to have multiple copies (of different versions) of the maildrop.app on your machine?
laurasteiglaurasteig

ok, i just cleared the console log and tried to add an email with an attachment again into salesforce and received the same error message.  the console log is as follows (and this is after i cleared it first):

Mac OS X Version 10.4.11 (Build 8S165)
2009-02-09 10:42:59 -0500
Feb  9 10:43:01 laura-steiglehners-powerbook-g4-12 /System/Library/Extensions/IOSerialFamily.kext/Contents/PlugIns/InternalModemSupport.kext/Contents/Resources/AppleModemOnHold.app/Contents/MacOS/AppleModemOnHold: MOHServiceAddedProc >>\n
2009-02-09 10:43:10.746 SyncServer[253] A Sync Server is already running on this computer, exiting process.
Feb  9 10:43:29 laura-steiglehners-powerbook-g4-12 webdavd[270]: stream_transaction: CFStreamError: domain 12, error 7
Feb  9 10:43:29 laura-steiglehners-powerbook-g4-12 webdavd[270]: network_mount: OPTIONS failed; file: mount.tproj/webdav_network.c; line: 2736
Waiting for MirrorAgent to launch and respond to CFMessagePortCreateRemote().    [97]
Feb  9 10:47:39 laura-steiglehners-powerbook-g4-12 mDNSResponder: NOTE: Wide-Area Service Discovery disabled to avoid crashing defective DNS relay 192.168.15.1.
2009-02-09 11:30:34.584 iCal[395] iCalFix 0.6 (Build 67) -- installed
2009-02-09 11:43:21.886 Translator[431] Invoked to sync conduit com.apple.Safari for entityNames: com.apple.bookmarks.Folder,com.apple.bookmarks.Bookmark
2009-02-09 12:43:52.036 Translator[572] Invoked to sync conduit com.apple.Safari for entityNames: com.apple.bookmarks.Folder,com.apple.bookmarks.Bookmark
2009-02-09 13:43:25.993 Translator[707] Invoked to sync conduit com.apple.Safari for entityNames: com.apple.bookmarks.Folder,com.apple.bookmarks.Bookmark
2009-02-09 14:43:15.168 Translator[834] Invoked to sync conduit com.apple.Safari for entityNames: com.apple.bookmarks.Folder,com.apple.bookmarks.Bookmark
2009-02-09 15:11:59.552 SoftwareUpdateCheck[899] Checking for updates
2009-02-09 15:43:15.066 Translator[966] Invoked to sync conduit com.apple.Safari for entityNames: com.apple.bookmarks.Folder,com.apple.bookmarks.Bookmark

 

i am not using the maildrop button bar rather going, from within entourage to the salesforce icon at the top of the page and clicking on 'add this email into salesforce'.  this was working perfectly fine until the other day when i added the posting.  i haven't done anything different or updated anything.  one minute it was working fine and the next i was received the error message.

 

can you please help?  can i uninstall/reinstall?  how would i do that???  what are my options?  thanks so much for your help.

 

 

SuperfellSuperfell
You can pick "reinstall scripts" from the help menu, that's the equivalent of a re-install.