I'm still getting an error when I try to sync with SF3 (see postscript).  Rather than changing the SF3 application, it seems that it would be easier for me to change my own data.  But I don't have enough information to determine which data contains the offending character that triggers the error and failure.

Any ideas?

For instance:

 1. Can I turn on a debugging message to show the XML hierarchy at the time of error?  If so, I may be able to determine the direction of the error (SF->Mac or Mac->SF), and the context (i.e. Contact or Task), and the particulars (e.g. the Contact name, Account name, or Task subject).

 2. Can I capture the (possibly incomplete) XML for analysis in a text editor?

 3. Can I enable more informative status messages so that I can see what passed before the error message?

 4. Can I specify a one-way-only merge to determine if one direction fails, thus implicating the other direction?

 5. Can I specify a subset to merge (say all Contacts with last name beginning with A-M (then A-F, G-M, then A-C, C-F, G-J, K-M, etc... ) until I can do a binary search for the bad contact?

 6. ... anything else that turns this "black box" (a tool with only an external interface) into a "white box" (a tool with an external interface, but also some internally visible probe points).

I'm currently stuck in an all-or-nothing situation, leaving me unable to use SF3.  I'd really like to clean up my data so that I can sync.

Thanks for any insights that may help me get on the "all" side of "all-or-nothing".

Thanks,

Michael

P.S.  The error messsage is: "An invalid XML character (Unicode: 0x19) was found in the element content of the document."