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irlrobinsirlrobins 

Create Case on Unauthenticated Site VF page

Hey all,

 

I hope I'm in the right section of the board.

 

Anyway, here's a background to what I'd like to do.

 

I have a custom object (Order) which has a status field. When this status field is changed to a certain value I want to sent an email to the Order customer. This is straight forward out of the box funcationality so that's not a problem.

 

Here's where I get stuck. In this email I'd like to include a link to a custom Visualforce page, including the Order Id as a query string. The recipent would click the link and be taken to this VF page. The requirement is that the receipent should not have to login to SFDC to view this page.

 

This VF page will contain one or two fields (probably a datetime type) which the receipent completes and then presses a command button. This command button will trigger code in the controller that will create a case with predefined data as well as the data entered by the receipent.

 

That's it. Not too complex, but I'm not sure if I can do this all without authenticating the user. Can anyone advise please?

 

Thanks

Robin