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DHO_604
Custom Mass Close Case Page
Is it possible to create a close case button on the case list view to point to a custom VF close case page? If so could you please provide some guidance on how to do this?
Thanks!
Yes it is you just need to add a List Button and you can do t
1)Open a visualforce page in it , use standardsetcontroller to keep the selected ids and have a page level action to close all the selected cases. After it you can show a sucess message to user on this page.
As salesforce standard functionality,
SFDC provides standard button to close multiple cases, are thinking to implement any additional functionality in it ?
Thanks,
Bala
Yes b-Force I'm looking to override the standard functionality to display a different page than the standard page. Specifically I'd like to remove the case reason field because we are not currently using it.
do you want to overide case close button from all pages ?
I mean Case Home page [List view button]
Case detail page
Thanks,
Bala