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DHO_604DHO_604 

Custom Mass Close Case Page

Is it possible to create a close case button on the case list view to point to a custom VF close case page?  If so could you please provide some guidance on how to do this?

 

Thanks!

Shashikant SharmaShashikant Sharma

Yes it is you just need to add a List Button and you can do t

 

1)Open a visualforce page in it , use standardsetcontroller to keep the selected ids and have a page level action to close all the selected cases. After it you can show a sucess message to user on this page.

b-Forceb-Force

As salesforce standard functionality,

SFDC provides standard button to close multiple cases, are thinking to implement any additional functionality in it ?

 

Thanks,

Bala

DHO_604DHO_604

Yes b-Force I'm looking to override the standard functionality to display a different page than the standard page.  Specifically I'd like to remove the case reason field because we are not currently using it.

b-Forceb-Force

do you want to overide case close button from all pages ?

I mean Case Home page [List view button]

Case detail page 

 

 Thanks,

Bala