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Akash@forceAkash@force 

knowledge sidebar in new case creation using custom VF page(new button override) in service console

 

I have overridden the New Case button with custom VF page. While working in service console I am not getting the  knowledge sidebar while creating a New Case. 


Knowledge Sidebar appears If New Case button is not overridden.

 

Is there any Solution ???

 


sialexsialex

Hi Akash,

 

I am also facing the same issue. Did you ever find a resolution to this?
Karun ManujaKarun Manuja
I am also facing the Same Issue.