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DHO_604DHO_604 

Cases related list on Customer Portal Home tab

I am looking to add the cases related list to my customer portal home page layout, and it's not trivial.  Is there a way to do this by setting up a home page component?

 

I know I can create a custom VF page to do this, but is there a way to remove the home page tab if I go down this path?

 

TIA

 

D

Navatar_DbSupNavatar_DbSup

Hi,

 

Since related lists are not an available component for the Home Page, you won't be able to add  Case Related List, but you can add a custom link in the side panel associated with a specific Case List View that will open in another window.  Alternately, keeping Case related dashboards at the top of your Home page will help keep your Case at the forefront and make it easier and quicker to access relevant data.

 

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