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Sapn ThakurSapn Thakur 

Visualforce email template

Hi All,

 

We are having web-to-case forms. We want below functionality

 

In case we will attache one image. Then there will be a workflow which will send email to the email id mentioned in the case with the attaching image which we have uploaded in case.

 

Please let me know how we can acheive this. We are trying to use the visualforce email template, but not able to attach the image which we have uploaded in the case.

 

Thanks in advance.

 

-Sapna

Abhay AroraAbhay Arora

Instead of sending email through workflow use triggers to get the attachment from the case and send that as an attachment in your email.

 

1.) You can send that attachment in email

2.) You will be able to use the VF email template