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Ranjith PunneliRanjith Punneli 

WebToCase in a pop window

Hi All,

 

Is there any way to make webtocase in a pop up window and on submit it should display a confirmation page? Also I need to keep a cancel button in case page and close button in confirmation that takes us to actual page.

 

Thanks,

R

bob_buzzardbob_buzzard

Web to case is simply a form that submits the case detail to the salesforce server.  Thus you can place it inside a popup window if you want.  You can specify the confirmation page that is displayed when the user submits when configuring the web to case.

 

I don't understand what you mean by a cancel button in the case page - the case page will be inside your salesforce UI and not displayed to web to case users, who would just be accessing your web site.