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ChangePassword page issue

I have a custom VF page for my customer portal.  It is called PortalChangePassword.


When a user reaches this page, they fill in their username, current password, and new password.  When the code hits:  Site.changePassword, an error is returned:  "Your access is not allowed. Contact your site administrator."


This error is NOT coming from my code.  It is coming from Site.changePassword.


I am going nuts trying to figure this out...not a single google search reveals anything related to this error.