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brunod
Live Agent - Queue Position
Good Morning,
I create a custom page for the client access the live agent, I'm trying to show the position in the queue for the client without success for now
Anyone have any examples of code where the queue position is presented to th client?
Thank you for helping.
Bruno
Hi,
To display the position in the queue to the customer you need to add <liveAgent:clientChatQueuePosition /> into your custom chat window visualforce page.
Here is an exemple:
.
It only display a value if all the agent are at capacity, if all the agent are busy, otherwise it didn't display any value.