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Mehrial
Live agent shows offline
Greetings
I've implemented the live agent functionality, and i made every step described in the documentation, but, no matter what i do, the chat always is offline, even if i have two service cloud users online in the console.
This is the VF code:
<apex:page > <h1>Welcome</h1> <!-- START Button code --> <img id="liveagent_button_online_573i00000001vzN" style="display: none; border: 0px none; cursor: pointer" onclick="liveagent.startChat('573i00000001vzN')" src="https://xxdemo.force.com/contacto/resource/1378315436000/online" /><img id="liveagent_button_offline_573i00000001vzN" style="display: none; border: 0px none; " src="https://xxdemo.force.com/contacto/resource/1378315454000/offline" /> <script type="text/javascript"> if (!window._laq) { window._laq = []; } window._laq.push(function(){liveagent.showWhenOnline('573i00000001vzN', document.getElementById('liveagent_button_online_573i00000001vzN')); liveagent.showWhenOffline('573i00000001vzN', document.getElementById('liveagent_button_offline_573i00000001vzN')); });</script> <!-- END Button code --> <!-- Deployment code --> <script type='text/javascript' src='https://c.la2c1.salesforceliveagent.com/content/g/deployment.js'></script> <script type='text/javascript'> liveagent.init('https://d.la2c1.salesforceliveagent.com/chat', '572i00000001txY', '00Di0000000eFdt'); </script> </apex:page>
What i am doing wrong?