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Tderosa
left sidebar on service cloud console appears to reload on collapse/uncollapse
I have a service cloud console app with a visualforce page on the left side that lets a user search for accounts. If they collapse the left side and then uncollapse it, the visualforce page has lost all of it's search parameter values and the result set of search items. It's as if the page has reloaded. Has anyone seen this before and come up with a solution?
Thanks,
Todd
Doesn't actually matter if its a left,top,right or bottom component, they all reload while collapsing and uncollapsing. I've noticed the constructor of the component being called when the component is uncollapsed.
It'll seem the uncollapsing causes the iFrame source where the component is placed to reload, no matter what it'll be like refreshing the page's URL altogether,
Tried subscribing to onEnclosingTabRefresh(), no luck there for this case in particular,
https://developer.salesforce.com/docs/atlas.en-us.api_console.meta/api_console/sforce_api_console_onenclosingtabrefresh.htm (https://developer.salesforce.com/docs/atlas.en-us.api_console.meta/api_console/sforce_api_console_onenclosingtabrefresh.htm" target="_blank)
Ended up creating a case with salesforce development support.
Any help would be really preciatted. Thanks.
https://success.salesforce.com/issues_view?id=a1p30000000ePZoAAM
Follow up progress, workaround and solution.