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Has anyone had any experience with sites and CNAME ?
Hi community,
I am trying to set up a custom domain: test.mycompany.com, I created a CNAME entry with my hosting service to point to mysite.force.com. After a few hours the CNAME entry was processed, I went to a CNAME lookup tool (I used this one: http://www.mxtoolbox.com/ ) to check and it came back like this:
Type | Domain Name | Canonical Name |
---|---|---|
CNAME | test.mycompany.com | mysite.force.com.mycompany.com |
Does the CNAME look right to you? Why does it append the force.com site to my company domain name?
Went into Sites to enter in the Customer Web Address with test.mycompany.com but get this error message:
Salesforce.com cannot validate the custom Web address you entered. The domain may not belong to you or the CNAME may still be processing (can take up to 24 hours). Try again later, or save the site without a custom Web address.
I must have done something wrong here I can't figure it out. Wondering if anyone can point me to the right direction?
Would really appreciate any help.
Cheers,
Sonny
Thanks Ryan. I fixed it in the end. It was to do with my hosting service, (netnames)
All Answers
Your CNAME should be to mysite.force.com
I own the domain awfulcode.com. Here is what my CNAME looks like using the command line tool nslookup:
Microsoft Windows XP [Version 5.1.2600]
C:\>nslookup www.awfulcode.com
Server: cns.sanjose.ca.sanfran.comcast.net
Address: 68.87.76.182
Non-authoritative answer:
Name: e2474.c.akamaiedge.net
Address: 96.6.234.48
Aliases: www.awfulcode.com, free-1241397f7af.force.com
na7.force.com.edgekey.net
C:\>
Thanks Ryan. I fixed it in the end. It was to do with my hosting service, (netnames)
Hi,
Kindly let me know where we can find hosting service, (netnames)?
Thanks in Advance,
Kumar