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Rudi_Hulsbos New Site error - duplicate value found: <unknown> duplicates value on record with id: <unknown>
Hi Community,
We are trying to create a new Site in both our production and sandbox orgs, but get the following error when trying to save - duplicate value found: <unknown> duplicates value on record with id: <unknown>. Salesforce support says that they do not support this, so thought i would put the question out there, any ideas on how to resolve this?
Thanks,
Rudi
This is most likely becuase of a validation rule you have on the User object.
Rudi,
Were you ever able to get around this issue? If so, do you remember what the workaround was?
I am dealing with the same issue where it is preventing me from creating a new site.
Thanks for the help.
Cheers,
John
Any updated on what causes this error? I checked and I do not have any user validation rules set, so I don't think that's it.
Hi.
I've got the same problem. Nothing seems to work, ¿Did anyone find a solution?
Thanks.
JFraile, for us it turned out that we were missing some default Salesforce classes that are required to make a new site. We had to get Salesforce support to add them in for us.
Thanks Tabitha, already created a SF support case. Hope it doesn't take long... :)
What Classes Were Missing ?
These were the four classes that were missing:
1).SiteLoginController
2).SiteRegisterController
3).ForgotPasswordController
4).ChangePasswordController
They were all Salesforce-created classes that Salesforce support had to restore.
Hi.
In my case, it turned out there was a custom user field set to "unique", after unchecking this field property I could create the site.
Just an FYI - I had this same issue (tried to create a new Site and got that error). Two user fields were marked as unique. Once I unticked those, the site created fine.
Just an FYI - I had this same issue too and the solution was the same.